Terms & Conditions
Ajarlee App
1. Definitions
App:The "Ajarlee" application for car rentals.
User:Any person who creates an account or uses the services of the app.
Rental Offices:Our registered partner car rental companies available in the app.
Services:Car booking and rental through the app and the related electronic payment.
2. Use of the App
- The user must be at least 18 years old and hold a valid driving license.
- The user is required to provide accurate and correct information when creating an account or making a booking.
- The app reserves the right to suspend or cancel the account in case of violation of the terms.
3. Bookings and Payment
- All bookings are made through the app and are considered confirmed once electronic payment is completed or approval is received from the rental office.
- For prepaid bookings, an electronic invoice will be issued to the user.
- The displayed prices may or may not include taxes and additional fees, depending on the rental office.
4. Cancellation and Refund
- The user has the right to cancel a booking in accordance with the cancellation policy of the rental office listed in the app.
- Cancellation fees or deductions may apply depending on the time of cancellation.
- No refunds will be issued in case of a "No-show" (failure to collect the car at the scheduled time).
5. User Responsibilities
- Ensuring compliance with rental requirements (e.g., age, driving license, credit card).
- Returning the car at the agreed time and in the received condition.
- The user is responsible for any traffic violations or damages resulting from improper use.
6. App Responsibilities
- Ajarlee acts as a digital intermediary between users and rental offices.
- The app is not responsible for damages arising from the direct rental contract between the user and the office.
- The app commits to providing a secure platform for booking and electronic payment.
7. Limitation of Liability
- The app shall not be liable for indirect or consequential losses resulting from the use of the service.
- The app is not responsible for technical failures beyond its control (such as internet outages or payment service disruptions).
8. Governing Law and Jurisdiction
- These terms and conditions are governed by the laws of the Sultanate of Oman.
- The competent courts in Muscat shall have jurisdiction over any disputes arising.
9. Changes to the Terms
- The app reserves the right to amend these terms and conditions at any time.
- Users will be notified of updates through the app or by email.
10. Contact
- If you have questions or concerns, please contact us: